![CHR Camp 2023 - Employee Outing](/sites/default/files/styles/tile_image/public/2023-09/CHR%20Camp%202023%20v%202.jpg?itok=DNNjPlxC)
Managing People’s Homes with Pride since 1969
Who We Are
A Leading Owner/Manager of Multifamily Communities in New England
Facts at a Glance
- Year Founded: 1969
- Mission: Managing People's Homes with Pride
- Vision: Chestnut Hill Realty is dedicated to sustainability and long-term strategic growth through its commitment to our residents, employees, investors, and the greater community.
- Founder and Chief Executive Officer: Edward E. Zuker
- Headquarters Location: Chestnut Hill, MA
- Employees: 220
- Portfolio Value: $1.5 billion
![CHR Headquarters in Chestnut Hill, MA](/sites/default/files/styles/property_info_slide/public/2019-11/CHR%20Headquarters%20in%20Chestnut%20Hill%2C%20MA.jpg?itok=5FNKWr06)
![Regency Plaza in Providence, RI](/sites/default/files/styles/property_info_slide/public/2019-11/Regency%20Plaza%20in%20Providence%2C%20RI.jpg?itok=zlPQKkkF)
Owner/Manager of Apartment Properties
- Apartment Properties: 32
- Units: 5,000
- Locations
- Greater Boston: Boston, Brighton, Brookline, Canton, Cambridge, Chestnut Hill, Framingham, Newton, Norwood, Plainville, West Roxbury
- Rhode Island: Providence
- View a List of CHR Communities
Owner/Manager of Commercial Properties
- Square Feet: 180,000
- Property Types: Retail, Office, Medical Office
- Locations
- Greater Boston: Brookline, Cambridge, Chestnut Hill, Framingham
- Rhode Island: Providence
![Hancock Village at Chestnut Hill Shopping Plaza](/sites/default/files/styles/property_info_slide/public/2019-11/Hancock%20Village%20at%20Chestnut%20Hill%20Shopping%20Plaza.jpg?itok=2IqsaIyA)
Our History at a Glance
Travel Through Time with CHR - No Ticket or Passport Needed!
![CHR Timeline](/sites/default/files/inline-images/Timeline.jpg)
People
Our team shares a common philosophy: deliver a quality product, provide excellent customer service, and foster an environment that attracts and retains the best people.
![Chestnut Hill Realty Core Values Banner](/sites/default/files/inline-images/CoreValueWebsite_Banner.jpg)
Chestnut Hill Realty's Ed Zuker
and Lauren Zuker-Siff discuss
how our Core Values influence
everything we do at Chestnut Hill Realty.
![CHR Core Values - First Class Service](/sites/default/files/inline-images/FirstClassService%20-%201092023_0.jpg)
![Chestnut Hill Realty Core Values - Excellence](/sites/default/files/inline-images/Excellence%20-%201092023.jpg)
![Chestnut Hill Realty Core Values - Teamwork](/sites/default/files/inline-images/Teamwork%20-%201092023.jpg)
![Chestnut Hill Realty Core Values - Integrity](/sites/default/files/inline-images/Integrity%20-%201092023.jpg)
![Chestnut Hill Realty Core Values - Caring](/sites/default/files/inline-images/Caring%20-%201092023.jpg)
Diversity, Equity, Inclusion, and Belonging
Chestnut Hill Realty is committed to promoting the values of inclusion, equity and belonging by supporting policies that promote these values while engaging the voices of our community to promote equality and compassion.
In September 2020, Chestnut Hill Realty Founder and CEO Ed Zuker joined CEO Action for Diversity & Inclusion. The members of this coalition, now more than 2,300 strong, pledged to take action to cultivate workplaces where diverse perspectives and experiences are welcomed and respected, and where employees feel encouraged to discuss diversity and inclusion. The Pledge aims to rally the business community to advance diversity and inclusion within the workplace and society at large by working collectively across organizations and sectors.
![CEO Action for Inclusion & Diversity logo](/sites/default/files/styles/property_info_slide/public/2022-11/CEOsForActionLogo_0.jpg?itok=FzlA_uQN)
![2024 DEIB team](/sites/default/files/styles/property_info_slide/public/2023-12/2024%20DEIB%20team.jpg?itok=Ov6lrOtx)
Aiming to take a more structured approach to moving our diversity and inclusion agenda forward, CHR formed a Diversity, Equity, Inclusion and Belonging (DEIB) Committee. Seventeen employees from across our sites and departments volunteered to take part in this important initiative, beginning with the completion of a six-week intensive training program conducted by YW Boston. In collaboration with YW Boston, an action plan was created and later approved by senior leadership. The DEIB Committee’s mission, with the support of the Executive Leadership Team, is to help develop and nurture an organization that is more inclusive and where everyone can reach their full potential.
DEIB Committee Members (L to R): Kerri Speranza, Taylor Goldwater, Kaitlyn Hesse, Melissa Hartman, Heather Perry, Saige Munroe, Keiry Madera, Grant Haggerty, Lauren Zuker Siff.
A company-wide diversity conference, Inspiring Inclusivity 2022, was attended by the entire company of more than 200 CHR employees. Moderated by experts in the field, seminar topics included Courageous Conversations, Tips for Disability Belonging, Exploring Diversity, Talking Race at Work, and Words Matter. During the two, half-day sessions, employees were encouraged to spend time in a Learning Lab where information on Hispanic heritage, LGBTQ, women’s history and other related topic could be explored.
![CHR DEIB Conference Fall 2022](/sites/default/files/styles/property_info_slide/public/2022-11/CHR101822-3843.jpg?itok=ivAe_j0D)
![CHR Cares](/sites/default/files/inline-images/CHRCares_V1_72dpi.jpg)
Chestnut Hill Realty prides itself on its long-standing commitment to philanthropy and giving back to the community. This commitment extends to its employees, residents, and the environment.
Environmental Sustainability
Environmental sustainability is the practice of conserving natural resources and protecting global ecosystems to support health and wellbeing, now and in the future. Because so many decisions that impact the environment are not felt immediately, a key element of environmental sustainability is its forward-looking nature. Since Chestnut Hill Realty was founded in 1969, long before conservation and sustainability were popular buzzwords, we have looked for opportunities to lessen our impact on the environment. The signature initiative that encompasses everything CHR does to preserve and conserve natural and non-renewable resources and encourage healthy outdoor living is called Nature Positive.
![CHR Cares - Village Green Recycling Center](/sites/default/files/styles/property_info_slide/public/2019-11/CHR%20Cares%20-%20Village%20Green%20Recycling%20Center.jpg?itok=d6JLykr0)
![CHR Cares - classroom](/sites/default/files/styles/property_info_slide/public/2019-11/CHR%20Cares%20-%20classroom.jpg?itok=wLjmR89j)
Employee Development and Well-Being
Professional Development: CHR University’s curriculum includes programs for onboarding new employees, leadership development, and mentoring. Employees who participate in Walk in Someone Else’s Shoes Day develop stronger collaboration skills and relationships by doing a coworker’s job for one day.
Continuing Education Credential Programs: Leasing and Property Management employees receive instruction to qualify for advanced credentials including National Apartment Leasing Professional (NALP) and Certified Apartment Manager (CAM). Maintenance Services staff are eligible to obtain Certified Apartment Maintenance Technician (CAMT) credentials. The Maintenance Services Department also conducts in-house skills-based training at its Center for Maintenance Excellence training facility.
Health and Well Being: Programs for employees include wellness incentives and reimbursements, time off to volunteer, Employee Assistance Program (EAP), and team building events sponsored by CHR’s Actively Coming Together (ACT) committee.
Insurance and Financial Planning: Benefits available to full and part-time employees include insurance (medical, dental, vision care, short and long term disability), 401(k) program, legal services, paid parental leave, student loan debt repayment, and flexible spending account.
Philanthropy and Community Service
Corporate Philanthropy: In 2023, Chestnut Hill Realty’s charitable donations totaled more than $1.3 million (see chart).
Charity of the Month: Throughout the year, CHR sponsors fundraising and donation drives and encourages employee and resident participation. In 2023, these efforts included National Multiple Sclerosis Society ($1,620), Pine Street Inn ($5,445) and Conquer Cancer Coalition ($11,065).
Opening Our Doors: In conjunction with Combined Jewish Philanthropies’ refugee resettlement program, CHR provided housing, day care and job placement assistance to refugee families in the Boston area to assist in their path to self-sufficiency. CHR’s support totaled more than $240,000.
Property-Based Philanthropy: CHR’s communities are active and have their own initiatives. One example is Move for Hunger where residents can donate nonperishable food items to benefit local food pantries. In 2023, 1,776 lbs. of food were donated – enough to provide 1,480 meals for those in need.
View 2023 Annual Report
View 2022 Annual Report
View 2021 Annual Report
View 2020 Annual Report
![CHR Corporate Philanthropy Pie Chart - 2023](/sites/default/files/styles/property_info_slide/public/2024-03/CorporatePhilanthropyPieChart-2023%20v2.png?itok=VLURh8fG)
![2022 Corporate Philanthropy](/sites/default/files/styles/property_info_slide/public/2023-07/2022%20Corporate%20Philanthrop.jpg?itok=HocUCvP7)
![2021 Corporate Philanthropy](/sites/default/files/styles/property_info_slide/public/2023-07/2021%20Corporate%20Philanthropy.jpg?itok=FOoq4Tl0)
![Resident Outreach Event WVV Paint Night](/sites/default/files/styles/property_info_slide/public/2020-11/ResidentOutreachEventWVVPaintNight.jpg?itok=AO_U0T80)
Resident Outreach
Property-Sponsored Resident Events: In keeping with the goal of building communities at CHR properties, the Company sponsors numerous resident events throughout the year so they can get together and interact with each other and the property management staff.
Community Outreach
The Be Our Guest program provides local businesses and non-profit organizations complimentary use of CHR’s corporate and property-based activity spaces for meetings, mixers, or events.
![BeOurGuest at WVT Mazie Mentoring 2019](/sites/default/files/styles/property_info_slide/public/2020-11/BeOurGuest%20at%20WVT%20Mazie%20Mentoring%202019.jpg?itok=ErjN-By0)
News & Awards
The Franklin at Hancock Village is ideal for All Life Stages, from Young Professionals to Families with School Age Children, to Empty Nesters who want to remain in the Chestnut Hill Neighborhood
Dual Hotel/Multi-Family Residence Planned for Coolidge Corner
Project represents culmination of decades of planning and community collaboration with multiple stakeholders
The Massachusetts Association of Landscape Professionals (MALP) has named Chestnut Hill Realty's Tim Dolan, Director of Horticulture, the recipient of its 2024 Beacon Award. The award is the association’s highest honor, bestowed on a person whose actions serve to guide and inspire others in the landscape contracting profession.
The Neponset River Regional Chamber has selected Chestnut Hill Realty as its 2023 Large Business of the Year.
The award is presented to a Chamber member that demonstrates outstanding achievement in general management, employee relations, business growth, product innovation, and community and social responsibility.
Acknowledging its commitment to inclusivity, Multifamily Leadership named Chestnut Hill Realty to its 2024 list of Best Places to Work in Multifamily for Women. CHR was ranked #17 on the national list, which was announced at a national conference in December, and is the top rated company in Massachusetts.
Chestnut Hill Realty was named to a national list of 2024 Best Places to Work in Multifamily, an accolade announced at the Multifamily Innovation Summit held in December. The company ranked #11 nationally and is the top rated employer in New England for companies managing 5,000-19,999 apartments.
This is the fourth consecutive year that Chestnut Hill Realty has received the honor. It is the highest national ranking it has achieved to date.
Vietman Diaz, Service Technician at Chestnut Hill Realty’s Brighton communities, has been honored by the Massachusetts Apartment Association as its 2023 Maintenance Technician of the Year.
Kelly Coughlin, CHR’s Resident Services Professional at Ridgecrest Village in West Roxbury, was named Leasing Professional of the Year by the Massachusetts Apartment Association.
Chestnut Hill Realty is proud to announce that Property Manager Kaitlyn Hesse was recognized as the 2023 Portfolio Manager of the Year by the Massachusetts Apartment Association.
Things have been buzzing over at Brookline’s Hancock Village since last spring when two honey beehives were installed on the grounds of the 80-acre residential property – one of the only such installations at a multifamily apartment community of this size in the country.
“I have lived in the Hancock Village Community for over 20 years. It is a beautiful place to live with beautiful grounds. Property management and office staff are always very helpful. I would highly recommend living here." Hancock Village resident (Google, July 2024)
"Being a part of the CHR organization has been a great experience for me. I’ve met wonderful people and have shaped great friendships. It’s a place where everyone knows your name." - Kelly Blanfort, Construction Operations Manager
Our industry peers continue to recognize our company, properties and staff with awards on a local, regional and national level.
Your home is much more than the walls that surround you. It’s also a sense of place and a feeling of comfort. One way we seek to enhance your home is with beautifully landscaped grounds.
Caring is a core value at CHR, one we take seriously and commit to through philanthropy and numerous outreach activities.
"The fact that I have lived in Water View Village for over six years shows how much I like this place. It simply has everything you could ask for. This place is constantly the best deal in this popular area, which is a big reason I choose to keep extending my stay." Water View Village resident (Google, July 2024)
“I have lived in the Hancock Village Community for over 20 years. It is a beautiful place to live with beautiful grounds. Property management and office staff are always very helpful. I would highly recommend living here." Hancock Village resident (Google, July 2024)
"Being a part of the CHR organization has been a great experience for me. I’ve met wonderful people and have shaped great friendships. It’s a place where everyone knows your name." - Kelly Blanfort, Construction Operations Manager
Our industry peers continue to recognize our company, properties and staff with awards on a local, regional and national level.
Your home is much more than the walls that surround you. It’s also a sense of place and a feeling of comfort. One way we seek to enhance your home is with beautifully landscaped grounds.
Caring is a core value at CHR, one we take seriously and commit to through philanthropy and numerous outreach activities.
"The fact that I have lived in Water View Village for over six years shows how much I like this place. It simply has everything you could ask for. This place is constantly the best deal in this popular area, which is a big reason I choose to keep extending my stay." Water View Village resident (Google, July 2024)
Preferred Employer Program
Special Discounts for Your Employees
Quality Housing, Convenient Locations
Our Preferred Employer Program (PEP) offers employees at participating companies access to a range of conveniently located unfurnished and furnished apartments in the Greater Boston area and Providence, RI, and a special discount up to $1000 off their first month's rent. Why join PEP? Chestnut Hill Realty has owned and managed apartment homes with pride since 1969. Residents living at our communities receive industry-leading customer service, 24/7 maintenance response, flexible lease terms, and much more.
![Ridgecrest Village in West Roxbury, MA](/sites/default/files/styles/property_info_slide/public/2019-11/Ridgecrest%20Village%20in%20West%20Roxbury%2C%20MA.jpg?itok=mayZo3Ry)
![Preferred Employer Program](/sites/default/files/styles/property_info_slide/public/2024-04/PEP%20IMAGE%202024.jpg?itok=LRq4NSPh)
Participating Companies
Employees receive personalized apartment search services to help find the home that's right for them. There are no fees or charges for companies or employees.
The list shown on the left represents some of the companies participating in our program. If you're an employee, please contact your HR or Benefits Manager to see if your company is enrolled.
If you're an employer, and would like to join our program, please Contact Us.