Chestnut Hill Realty has an exciting opportunity for a Senior Service Manager to join the team for our Brookline Portfolio. The successful candidate will bring outstanding maintenance and customer service skills, as well as an enthusiastic spirit to ensure a first class resident experience. This position requires significant interaction with residents and prospective tenants on a regular basis. There is already a fantastic, highly skilled team in place at this location. Benefit from having an established team in place and step in as their leader.
As a Service Manager, you will:
- Leads and manage a team of property maintenance technicians on a day to day basis for the Brookline Portfolio
- Work to schedule outside vendors by obtaining competitive quotes and monitoring completion of work performed.
- Maintain a working knowledge of all maintenance programs and capital improvement projects to ensure the proper and efficient operation of systems, preventive maintenance programs, and responses to resident service requests.
- May inspect units as necessary to respond to tenant complaints, prepare for unit turnover, schedule capital improvements, etc.
- Monitor, track and code receivables and payables
- Oversite and management of capital improvements
Are you the right person for the job?
- A minimum of 7 years’ apartment maintenance experience required
- A minimum of 5 years’ commercial space maintenance experience required
- A minimum of 5 years’ supervisory experience required
- Outstanding customer service orientation and superb communication and interpersonal skills.
- Candidate must be computer literate with attention to detail and excellent organizational skills.
- Will be required to be on call for emergency situations or low staffing levels including evenings, weekends and holidays.
- A valid driver’s license and a satisfactory driving record.
Some of the benefits to you:
- Competitive compensation PLUS opportunities to earn incentives
- Excellent benefits package including: medical, dental, vision, 401(k), 2 weeks of vacation, your birthday off, PTO for volunteer hours
- Positive work environment
- Annual Maintenance Appreciation Day
Work for an award winning company where you will have the training you need to add to your skill set, the schedule you want to maintain a great work-life balance, and the pay and benefits you deserve. Learn new skills and make a positive impact on people’s lives every day.
All job offers contingent upon satisfactory background check.
Chestnut Hill Realty supports individuals in reaching their full potential by supporting equal employment opportunities and an environment that values diversity. Chestnut Hill Realty complies with all applicable laws concerning hiring and employment practices and is firmly committed to fostering and maintaining a workplace free from discrimination. We pledge to hire, train, and promote our employees without regard to race, religion, gender, gender identity, genetic information, age, national origin, sexual orientation, disability, veteran status, or any other category protected by applicable law.